1. Information We Collect
When you interact with our Services, we collect the following types of information:
A. Information You Provide Directly to Us
Registration information: When you register for an account, we collect your name, email address, phone number (for multi-factor authentication and important messages), and any additional information you choose to provide.
Donation information: When you donate through our Services, we collect your name, email address, billing address, and any information you choose to provide, such as the reason for your donation.
Communication information: If you contact us via email, chat, or other methods, we collect the content of your communications, your contact details, and any additional information you choose to provide.
Sensitive information: You may choose to provide us with information that is considered sensitive, such as your religious beliefs or health information. By providing this information, you consent to our collection and use of this data.
B. Information That Is Automatically Collected
Device & usage information: We collect information from your device, such as your IP address, browser type, operating system, and geolocation data.
Cookies and tracking: We use cookies and similar technologies to track your interactions with our Services. This information helps us understand how you use our Services and how we can improve them.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving services: To operate, maintain, and improve our Services, including processing donations and providing customer support.
- Communication: To send you updates, respond to your inquiries, and communicate with you about your account.
- Security and fraud prevention: To secure our Services, verify your identity, and prevent fraud.
- Analytics and research: To analyze usage trends and improve our Services.
- Marketing: To personalize your experience and send you promotional content based on your preferences.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
5. Security
We take the security of your information seriously and implement measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information.
- Objection: Object to the processing of your information based on legitimate interests.
To exercise your rights, please contact us using the information below.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.
8. Links to Other Websites
Our Services may contain links to third-party websites. This Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Policy from time to time. We will notify you of any material changes by posting the updated Policy on our website. Your continued use of our Services after any changes indicates your acceptance of the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Contact us
Email: privacy@ezraorg.com
Mailing address: EzraOrg, PO Box 90173, Staten Island, NY 10309 USA
Phone: 1-718-400-EZRA (3972)
Fax: 1-833-613-0770