Frequently Asked Questions

- Maaser Manager App -

Maaser manager is complete web and Mobile Friendly application helping many pepople to separate their Maaser right away and have peace of mind. Your personal funds won't ever need to be mixed with your Maaser again. Thay will be securly kept in your wallet and you decide when and how to distriute it or let us distriute them for you. You may appoint Ezra Org to communicate with your beneficiaries by giving them our contact information and Ezra Org will communicate with them according to your instructions. Ezra Org is planning to develop a mobile appication in future, once there are sufficient funds available. Meanwhile you may enjoy the Mobile Friendly application, which is almost as convenient as the App.

* Your Maaser is put aside instead of sitting in your financial institution and still under your full control * Calculate and track your Maaser by using our web or mobile application * Set up reminders of donations you would like to make * Your information is never shared or sold in any way with anyone and you still are fulfilling the great Mitzvah * Avoid risky marketing campaigns and viruses. Our platform protects your information * Appoint us as your contribution agents. Just ask your beneficiaries to contact us and we'll handle your contribution according to your instructions.

* The portal is created after your first donation or you may register without a donation * Record your Salary, or Maaser amount and use Maaser Calculator to calculate your Maaser. This will display your balance, credits and debits * Trnsfer your funds to the wallet and the funds will be there for as long as you need unless you request a withdrawal. This will give you a pice of mind that you have securely seperated your Maaser and may distribute it at any time to any cause of your choosing. *Print, view or share your donation reports or receipts anytime by logging into the portal.

According to Torah Maaser is 10% of the net income after applicable expense deductions. Maaser for the poor is 5%. However, someone who God forbid is destitute or by giving a Masser will end up in financial crisis, is not allowed to give Maaser. Some people chose to give 20% and sometimes they make additional contributions outside of Maaser, which could be counted towards the Maaser. There are categories of donations that are not considered as the Maaser. In any occasion everyone should have a Rabbi to consult with since everyone’s situation is unique and general laws might not be applicable for them.

Yes, as long as you are logged in to your account

A negative balance stands for Maaser amount owed. In other words what you have to distribute/donate to beneficiaries.

A positive balance means that you have overpaid a Maaser and you have a credit. In other words excpect an extra monetary rewards from Hashem:)
- Tzedakah Concierge -

Tzedakah Concierge is a service that helps you transfer all collection calls to us at your request.

Once you register and make your 1st $100 donation towards any cause and/or fund your Maaser Wallet, you may contact us and request all your collection calls to be accepted by us. We'll give you a phone number or email address you may share with your beneficiaries. After that you may ask your beneficiaries to direct all calls or emails regarding giving funds to us and we allocate your Maaser according to your instructions.

Answer: 1. Saving your time and saving you from uncomfortable situations. You simply assign us as your Tzedakah "Agents" and we discreetly coordinate between you and your beneficiaries 2. You do not have to place your contact information under jepardy, because we are the only ones that will know your contact information. And we do not share or sell anyone's info under any circumstances
- Fees -

Tzedakah Concierge is a service that helps you transfer all collection calls to us at your request.

Once you register and make your 1st $100 donation towards any cause and/or fund your Maaser Wallet, you may contact us and request all your collection calls to be accepted by us. We'll give you a phone number or email address you may share with your beneficiaries. After that you may ask your beneficiaries to direct all calls or emails regarding giving funds to us and we allocate your Maaser according to your instructions.

Answer: 1. Saving your time and saving you from uncomfortable situations. You simply assign us as your Tzedakah "Agents" and we discreetly coordinate between you and your beneficiaries 2. You do not have to place your contact information under jepardy, because we are the only ones that will know your contact information. And we do not share or sell anyone's info under any circumstances
- eWallet -

Tzedakah Concierge is a service that helps you transfer all collection calls to us at your request.

You may request an account closure or a refund and we mail a refund to the address of your chosing after confirming your identity.

Not at this time, but we are working on it.